Our process.
First call to final walkthrough.

Eight steps. No guesswork.

From the moment you reach out to the follow-up after the job, here is exactly what happens.

1. 01

   Initial contact

   Reaching out is easy.

   • Call 855-695-1195. We answer in under three rings, 24/7.
   • Send the online request form from any page.
   • Or email us and we reply the same business day.

   We collect the basics about your project and connect you with an estimating manager who talks through the details with you.

2. 02

   Consultation

   Virtual for most jobs. In person for the big ones.

   • Free virtual estimates: show us the problem in photos or a short video, tell us what you want, and get a detailed estimate, often within 24 hours.
   • In-person consultations for larger renovations: a project specialist visits, measures, walks the options with you and follows up with a written proposal.
   • There is a small fee for an in-person consultation. Virtual estimates are always free.

   Virtual estimates save you a visit and still give us what we need to price most projects accurately.

3. 03

   Detailed proposal

   Everything in writing before you decide.

   • Itemized scope of work
   • Projected timeline
   • Transparent pricing
   • Payment schedule
   • Warranty information

   You get every detail you need to say yes with confidence. No surprises later.

4. 04

   Scheduling

   Timing that fits your life.

   • We confirm your project on the schedule and give you a specific start date.
   • Your dedicated project team is assigned.
   • Materials are ordered and any permits coordinated.
   • Preparation guidelines are sent if the job needs them.

   We work around your calendar and keep the disruption to your routine as small as we can.

5. 05

   Pre-project call

   Know exactly what to expect.

   • Your project manager introduces themselves before day one.
   • We confirm access, parking and your primary contact.
   • We agree on how and how often you want updates.
   • You get an emergency contact number for the project.

   A few minutes on the phone before we start means a smooth first morning.

6. 06

   The work

   Professional, tidy, on time.

   • Uniformed technicians arrive when we said they would.
   • Drop cloths and protection go down before tools come out.
   • Work areas stay clean and contained.
   • We follow best practices and building code, and check quality as we go.
   • Questions get answered the same day, not at the end.

   Efficient crews, high standards, and a house that still feels like yours while we are in it.

7. 07

   Completion

   Done means you are satisfied.

   • Thorough cleanup of every work area
   • A full quality inspection
   • A walkthrough of the finished project with you
   • Final adjustments on the spot
   • A demonstration of anything new, plus maintenance recommendations

   We do not consider a project complete until you are.

8. 08

   Follow-up

   We stay in touch.

   • A check-in to make sure everything is holding up
   • Your warranty documentation, also stored in our system for easy reference
   • A request for your feedback
   • Maintenance reminders when they are useful
   • A crew you already know for the next project

   Our commitment to your home does not end when the truck pulls away.

How long will it take?

Most of what we do is done in one visit. Here is how jobs usually group by size.

What never changes.